Why no per-user pricing?
People are an accountability mechanism, not a revenue lever. Per-seat pricing punishes the very roles you need to be active — auditors, owners, exception reviewers — and creates incentives to share logins or under-name dependencies. We charge for scopes under assurance and projections beyond baseline.
What counts as a scope?
A domain or service you stand behind: a product, a shared service, a key vendor, an organisational unit, a regulatory commitment. Scopes carry posture, confidence windows, named owners, and decisions. The free tier includes one scope.
Why is there no list price?
We are pricing with our early customers, not before them. When prices publish they will be in AUD inclusive of GST, anchored on what the status quo already costs — audit preparation, external assessment, the exposure of signing a posture that was not true — not on per-seat compliance-tool benchmarks. Until then, every engagement is priced in a conversation, on a written definition of scope.
What is a projection?
A standards or questionnaire model projected across your scopes — ISO 27001, SOC 2, a buyer questionnaire, a regulator’s schedule. Projections are additive: adding ISO does not multiply the cost of every scope you own.
Do you charge for SSO?
No. BYO identity is a prerequisite, not an upsell. There is no SSO tax at any tier.
Will the price increase if we self-report more exceptions?
No. Activity is not metered. Filing exceptions, renewing evidence, recording decisions and accepting risk are core to assurance — not chargeable events. Confidence may shorten until evidence is restored, but the bill does not move.
Do you offer free use for SMBs?
Yes for baseline, nationally mandated hygiene frameworks (e.g. Essential Eight in Australia). We will not extract revenue from a baseline that smaller organisations need just to be viable.
How does the Free tier differ from a trial?
It is not a trial. It is the full uncomfortable view of one scope — what applies, what is assumed, what is unowned, and where your claims and evidence contradict. There is no expiry, no card, and no upgrade nudge in the product. Paying starts when you need to prove your posture to someone else: an externally shareable coverage assertion, with a scope and an expiry, is what T2 adds.
Can I move between tiers?
Yes. Tiers are additive: T2 includes everything in T1; T3 includes everything in T2. Your data stays put. We do not lock you in via export friction.